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The iBGStar is now compatible with iOS8 and the iPhone 6/ iPhone 6 Plus

The validation and verification activities of the iBGStar DMA v. 2.2.1 with iOS8 and the new iPhone 6/6Plus have now been completed. AgaMatrix confirmed the compatibility and safe use of the iBGStar DMA 2.2.1 on iDevices upgraded to iOS8 (iPhone 4S/5/5C/5S/6/6 Plus and iPod touch 5).

 

Synchronization of BGStar® and iBGStar® blood glucose meters and the iBGStar® DMA 2.2.1 on iPhone 4/4s using iOS7.1/iOS7.1.1

30 April, 2014 10:00h CET


  • Patient wellbeing and safety are of highest priority for Sanofi. We were notified by people with diabetes using our blood glucose meters BGStar® and iBGStar® that the meters could not be recognized on the iPhone 4/4s. This occurred only in cases when using the operating systems iOS7.1/OS7.1.1 in combination with the iBGStar® Diabetes Management Application (DMA) version 2.2.1.
  • Sanofi confirms that the DMA 2.2.1 is fully functional and the synchronization irregularity does not reside within the DMA code.
  • Sanofi confirms that the synchronization irregularity does not pose a medical risk for patients and does not influence the measurement accuracy of BGStar®/iBGStar®.
  • To avoid the synchronization irregularity, users are advised to force the DMA 2.2.1 to close prior to synchronizing the iBGStar® or BGStar® with the iPhone 4/4s.
  • Users are advised to force the DMA 2.2.1 to close prior to synchronizing iBGStar® or BGStar® with the iPhone 4/4s. Instructions on how to force an app to close can be found on Apple’s support website http://support.apple.com/kb/ht5137.
  • Users of the DMA 2.2.1, the iPhone4/4s, and the operating system iOS7 are advised to remain with this version and not update to iOS7.1/iOS7.1.1.
  • DMA 2.2.1 is fully functional and all user data will be synchronized once the connection of iBGStar® or BGStar® with the iPhone 4/4s has been restored.

iBGStar® is designed to assist people living with diabetes to monitor their blood glucose levels. Use only as directed. Patients are advised to consult with their healthcare professional for advice. sanofi-aventis Australia Pty Ltd trading as ‘Sanofi’ 12-24 Talavera Road, Macquarie Park NSW SAANZ.BGS.14.05.0035

 

iBGStar®

 

Terms & Conditions

  • 1. This offer is applicable to iBGStar® blood glucose meters sold in Australian Pharmacies only.
  • 2. This offer is valid for 6 months from date of purchase.
  • 3. Purchase must be made before 30/10/13 or as long as promotional stock last.
  • 4. Please allow 30 days for the issue and postage of your free $40 Coles/Myer giftcard or Apple Retail Gift Card for iPhone 5 adapter. Please refer to Coles/ Myer Giftcard Terms & Conditions and Apple Retail Gift Card terms and conditions located at www.apple.com/legal/sales-support/sales-policies/retail_au.html. A list of all Apple Retail Stores in Australia can be found here: www.apple.com/au/retail/storelist/
  • 5. Copies of this flyer will not be accepted.
  • 6. Completion of this flyer does not constitute registration of warranty. Please refer to the form in the original packaging of your iBGStar for warranty registration.
    # Apple’s original lightning to 30-pin adapter to connect your iBGStar® with your iPhone 5 or iPod touch 5. “Lightning” is a trademark of Apple Inc., registered in the US and other countries. Apple is not a participant or sponsor of this promotion.

Privacy Officer

sanofi-aventis australia Pty Ltd
Talavera Corporate Centre Building D,
12-24 Talavera Road Macquarie Park NSW 2113
privacyofficer.australia@sanofi.com
For full Privacy Policy please visit www.sanofi.com.au

iBGStar® is designed to assist people living with diabetes to monitor their blood glucose levels. Use only as directed. Consult with your healthcare professional for advice. iBGStar® does not include the iPhone or iPod touch. iPhone 5 and iPod Touch 5th Generation require Apple Lightning-to-30 pin adapter (sold separately). iPhone/iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. #Apple’s original lightning to 30-pin adapter to connect your iBGStar® with your iPhone 5 or iPod touch 5.

sanofi-aventis australia Pty Ltd trading as ‘Sanofi’ ABN 31 008 558 807 12-24 Talavera Road Macquarie Park NSW 2113. Date prepared April 2013 AU.BGM.13.04.002

 

BGStar

 

Terms & Conditions

  • 1. ThisThis offer is applicable to BGStar® blood glucose meters sold in Australian Pharmacies only.
  • 2. This offer is valid for 6 months from date of purchase.
  • 3. Purchase must be made before 30/10/13 or as long as promotional stock last.
  • 4. Please allow 30 days for the issue and postage of your $40 Coles/Myer giftcard. Refer to Coles/Myer Giftcard Terms & Conditions for redemption criteria.
  • 5. Copies of this flyer will not be accepted.
  • 6. Completion of this flyer does not constitute registration of warranty. Please refer to the form in the original packaging of your BGStar for warranty registration.

Privacy Officer

sanofi-aventis australia Pty Ltd
Talavera Corporate Centre Building D,
12-24 Talavera Road Macquarie Park NSW 2113
privacyofficer.australia@sanofi.com
For full Privacy Policy please visit www.sanofi.com.au

BGStar® is designed to assist people living with diabetes to monitor their blood glucose levels. Use only as directed. Consult with your healthcare professional for advice.

sanofi-aventis australia Pty Ltd trading as Sanofi ABN 31 008 558 807 12-24 Talavera Road Macquarie Park NSW 2113 Date prepared: April 2013 AU.BGM.13.03.007

 

Privacy Statement:

sanofi-aventis australia pty ltd ABN 31 008 558 807 respects your privacy. The personal information provided by you participating in this questionnaire will be treated in the strictest confidence in accordance with the Privacy Act 1988. The personal information you provide us is used by Sanofi and its related entities for the purpose of processing this Free Offer. By completing this questionnaire you consent to us contacting you by mail and telephone about other offers as they arise. You have the right of access to any of your personal information and may change, amend, or withdraw such information as you require. If you do not want your name included in our data base please contact Sanofi by: Phone 1800 247 827. Email: bgstar.au@ sanofi.com or by mail at the address below.

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  5. Updated : May 28, 2013